Information Technology Management deals with the exploration and understanding of Information Technology in improving the strategic and operational capabilities of an organization for designing and developing products and services for maximum customer satisfaction, corporate productivity, profitability and competitiveness. While the value creation for an organization depends on the relationships between internal and external environments, technology plays an important role in boosting the overall value chain of an organization. However, this improvement requires the business and technology management to work as a creative, synergistic, and collaborative team. ITSM2011explores the many different technologies inherent in the field of information technology and their impact on information systems design, functionality, operations, and management. It intends to explore the man/machine interfaces, human factors, and organizational issues. It also explores the managerial issues and the strategic issues that arise from the management of information technology. ITSM2011 invites researchers from different disciplines to a common platform for exchanging research ideas/hypotheses about information technology, systems and management. | | |
